Cookie Policy
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General remarks
This cookie policy describes the policies and procedures ("Cookie Policy") applicable by PropTech Partners SA, Rue du Grand-Pré 2A, 1007 Lausanne, Switzerland to the processing of personal data collecting from you ("user", "you", "your") when using our websites, platforms, portals, or mobile applications ("Neho"), such as, but not limited to www.neho.ch.
Unless otherwise defined or the context otherwise requires, capitalised terms shall have the meaning set forth in this Cookie Policy.
We propose innovative solutions consisting of services or products to improve the overall process of purchasing and selling real estate and support the stakeholders involved in this process with pragmatic, efficient and cost-effective solutions ("Offer") and have made Neho available to you to access services related to our Offer.
Use of Neho is governed by this Cookie Policy, our privacy policy available here : https://neho.ch/en/privacy-policy and our terms of use available here: https://neho.ch/en/terms-of-use ("Terms of Use"). By accessing and using Neho, you acknowledge that you have read and accepted this Cookie Policy, the Privacy Policy and the Terms of Use.
As we value your privacy, any personal data processing is made strictly in accordance with applicable data protection laws, including the EU General Data Protection Regulation ("GDPR") of 25 May 2018 and, to the extent relevant, the Swiss Data Protection Act of 1 September 2023 ("DPA").
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What are cookies and how do we use them
Cookies are small textual files automatically placed and stored by your web browser on your connection devices, e.g. computer, mobile phone, etc., if you agree to it. When you navigate our website, you will be asked to consent to the use of cookies by us. Cookies are not used to identify you personally. Neho uses cookies to distinguish you from other users. The information collected by cookies includes general information about your computer/device settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on Neho, your location and type of device you use. The purpose of cookies is to collect standard Internet log information and visitor behaviour information.
We use cookies in a range of ways to improve your experience on Neho, including:
- Recognise your connection device or browser used after your first visit on Neho;
- Allowing you access to your virtual private space and keeping you signed in;
- Record your preferences;
- Monitor visits of our Offer and Neho to determine the frequency of visits or popularity of research;
- Understanding how you use our website;
- Helping Neho work more efficiently, providing you with a good experience when you browse our website (including remembering settings) and also allowing improvement of our website;
- Ensuring the operation of our Offer and Neho and providing you with personalised advertising;
- Advertising and analytical purposes.
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What types of cookies do we use?
Neho uses the following cookies:
- Strictly necessary cookies. These are cookies required for the operation of Neho. They include, for example, cookies which enable you to log into secure areas of Neho, use a shopping cart or make use of e-payment services.
- Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around Neho when they are using it. This helps us to improve the way Neho works, for example, by ensuring users find what they are looking for easily. The use of our digital offerings is also measured and analysed by means of a variety of technical systems, primarily from third parties such as Google Analytics, Hotjar or others. These measurements may be made anonymously and in reference to specific persons. In the process, the data collected by us or by the third-party providers of these technical systems may be disclosed to third parties for processing according to our Privacy Policy.
- Functionality cookies. These cookies are used to recognize you when you return to/consult Neho and remember your previously selected preferences. This enables us to personalise our content for you, welcome you by name and remember your preferences (for example, your choice of language or region).
- Advertising/Targeting cookies. These cookies record your visit on our website, the pages you have visited on our website and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
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How long do we retain cookies?
The duration criteria classify cookies based on how long they stay in your device. They can be a session or a persistent cookie. A session cookie will expire at the end of your web session, when the web browser is closed. A persistent cookie will be stored for as long as necessary to meet our contractual and statutory obligations, to achieve the agreed purposes of processing in accordance with our Privacy Policy, to facilitate our legitimate interests and thereafter in accordance with legal retention and documentation duties. In principle, these permanent cookies remain stored on your connection device for a period of between one month and ten years and are automatically deactivated at the end of the programmed period.
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How to manage your cookies
Where cookies are not strictly necessary for using Neho, you will be asked to consent to our use of cookies when you first visit Neho and after the expiration period. Consent can be provided or revoked by using the cookie banner. You can also control and manage cookies by changing your browser settings.
Please keep in mind, removing or disabling cookies may impact your user experience and parts of Neho may no longer be fully functional.
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How to contact us
For any additional information about our Cookie Policy or requests, you can contact us directly at any time at [email protected].
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Amendment of this Cookie Policy
We reserve the right to modify this Cookie Policy, as needed, at any time. Registered users will be informed of any material changes to the data protection declaration by e-mail to the e-mail address given at registration or by means of a corresponding notice placed appropriately after logging into their user account, Changes to this Cookie Policy are effective when they are posted on Neho. You are advised to review this Cookie Policy periodically to be informed about the latest developments concerning your personal data and how you can exercise your rights.
Last updated : December 2023